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The full catalog

Every capability, with file-path evidence.

Browse by persona or category. Every entry traces back to source code — evidence is on the detail page.

29 capabilities

portals Shipped

Board Member Portal (VCPBoard)

Read-only portal for determination-board members to review dockets, drill into configurable claim sections, and keep author-only private notes — with tenant-configurable field redaction.

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portals Shipped

Six Purpose-Built Portals

VBO, VCA, SPA, ADV, LEA, and BRD — each portal shaped to the role that uses it, not a generic dashboard repurposed six times.

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security Shipped

Access-By-Invite (Token-Secured WorkItem Access)

Grant a specific user access to a specific claim (or letter, or any WorkItem) with an expiration and one-click revoke — no permission spaghetti, no orphan access.

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ai Shipped

AI Eligibility Suggestions

On every claim, AI surfaces structured eligibility flags with rule citations and missing-information pointers. Staff decide; AI starts the draft.

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documents Shipped

Bulk Document Intake with AI Routing

Scan a stack of 120 pages; VCPMS splits it into individual documents, classifies each, extracts fields, and routes to the right claim. Only ambiguous documents reach the human queue.

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ai Available

AI Contextual Help Assistant

Inline assistant that understands the current page, field, and state — plus free-form chat over a per-tenant knowledge base.

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ai Shipped

AI Consistency Analyzer

Detects inconsistent decisions vs. similar prior claims, flags analyst drift, and checks policy-rule conformance on every decision.

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workflow Available

Dynamic Forms Engine

Tenant-authored NGX-Formly JSON schemas publishable to any portal — programs build their own data-collection forms without code changes.

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ai Shipped

AI Incoming Document Processing

OCR, classify, extract structured fields, and auto-route incoming documents to the right claim. Human review only for low-confidence cases.

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workflow Shipped

Determination Docket Management

Run a compensation board meeting the way attorneys expect — structured docket, en-bloc voting with per-claim overrides, public vs redacted content streams, signed-PDF minutes the day you adjourn.

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workflow Shipped

Configurable Workflow Engine

Per-tenant state machines, assignment rules, notification rules, document generation — all configured via WorkItemManagerConfig without code changes.

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workflow Shipped

Immutable Award Decision Snapshots

Every eligibility decision captures a full JSON snapshot of everything the reviewer saw at decision time — plus the vote tally. Years later, decisions remain defensible.

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workflow Shipped

Global Cross-Entity Search

One search bar across 17 entity types — claims, payments, documents, offenders, payees, providers — queried in parallel. Staff find records without knowing where they live.

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security Shipped

Funding-Source-Aware Record Retention

Claims paid from Federal funds auto-archive on a 3-year schedule; claims paid from state funds follow a 5-year schedule. Retention respects the fund that paid, not a flat system-wide clock.

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specialized program Arriving soon

Mass Casualty Claim Intake

When an incident creates many victims at once, VCPMS consolidates registration, pre-establishes incident eligibility, and applies shared documentation across every victim claim.

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security Shipped

HIPAA-Aligned, BAA-Capable

VCPMS is architected to handle protected health information with appropriate controls. We sign Business Associate Agreements (BAAs) with state programs that need them.

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security Shipped

Full Entity-Level Audit Log

Every creation, update, state change, and assignment across every WorkItem type produces a DomainEntityActivity record — timestamp, actor, field-level before/after values.

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comms Shipped

Provable View + Acknowledge for Outgoing Documents

Send a determination letter; the platform tracks when the recipient opened and (optionally) acknowledged it, with timestamps. No more "I never got that letter."

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lifecycle Shipped

Multi-Level Configurable Appeals

Formal VcClaimAppeal workflow with timeliness adjudication, continuances, and a tenant-configurable multi-level appeal ladder — not a boolean "is-appealed" flag.

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payments Arriving soon

Medicare Rate Variance Checking

Ingest official CMS Medicare fee schedule files (PFS, OPPS, ASC, Ambulance) and benchmark submitted medical bills against published rates. Phase 2 — bill-review integration — arriving soon.

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security Shipped

Multi-Tenant Data Isolation

Every entity carries a tenant identifier with automatic filter enforcement at the query level. One state's data is physically isolated from another, by design.

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comms Shipped

SecMail — Compliance-Grade Tracked Messaging

Secure in-system messaging with state-machined delivery (Draft → Sent → Opened → Archived), message recall, and polymorphic ownership — every message indexed to its claim.

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reporting Shipped

Program-Director Dashboards

Operational dashboards surface aging claims, throughput, approval rates, payment velocity, and workload per analyst — configurable per role.

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recovery Shipped

Restitution Tracking & Offender Payment

Track court-ordered restitution plans, record offender payments, split receipts between victim and fund, generate DA request letters — all with a timestamped audit trail.

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specialized program Shipped

SAFE / SANE Exam Claim Workflow

First-class workflow for Sexual Assault Forensic Examination claims — anonymous victims, facility direct-billing, evidence-kit tracking, and an optional bridge to full compensation.

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accessibility Shipped

Trauma-Informed Design

Language, pacing, imagery, and interaction patterns in every portal reviewed against re-traumatization risk — especially the victim-facing VCA portal.

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integrations Shipped

Multi-State Deployment — Tenant Config Import/Export

Bootstrap a new state program from a JSON bundle — workflow rules, templates, permissions, dashboards, localization, feature flags, routing rules, all in one export.

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reporting Shipped

VOCA Performance Measurement Report (PMT)

Dedicated output for the quarterly federal VOCA Performance Measurement Tool submission — every state grantee's required reporting, generated from live claim data.

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reporting Shipped

VOCA Victim Compensation Certification (VCC)

Annual federal VOCA Certification report data — grant funds disbursed, state-funded payments, refunds, recovery personnel costs — generated from VCPMS records.

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