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Multi-State Deployment — Tenant Config Import/Export

Bootstrap a new state program from a JSON bundle — workflow rules, templates, permissions, dashboards, localization, feature flags, routing rules, all in one export.

Key benefits

  • · Complete tenant configuration exportable as a JSON bundle
  • · Bundle covers workflow rules, document templates, permissions, dashboards, localization, benefit configs, feature flags, user groups, roles, routing rules, AI knowledge articles
  • · Bootstrap a new state instance without custom development
  • · Diff two tenants to understand their operational differences
  • · Version configuration changes in git

Why this is rare

Onboarding a new state program is typically a months-long custom-implementation engagement. Each state has its own forms, its own review cadences, its own approval authorities. If those choices live in code, adding a state means a dev project. VCPMS lives those choices in configuration — so adding a state means importing a config bundle.

What’s in a tenant bundle

Every tenant-scoped decision:

  • Workflow rules (WorkItemManagerConfig for every WorkItem type)
  • Document templates (letters, notices, agendas)
  • Permission sets
  • Dashboard layouts (default + per-role)
  • Localization overrides (tenant-specific field labels and help text)
  • Benefit category configurations (max amounts, coverage %, fee schedules)
  • Feature flags (which optional modules are turned on)
  • User groups and roles
  • Incoming-document routing rules
  • AI assistant knowledge articles

All as JSON, all diff-able, all version-control-friendly.

Operational wins

  • Onboarding speed. New state → import a reference bundle → tweak.
  • Environment parity. Staging and production use the same config format, enforcing “deploy config, not code.”
  • Audit trail. Config changes land in git, reviewable per PR.

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