The full catalog
Every capability, with file-path evidence.
Browse by persona or category. Every entry traces back to source code — evidence is on the detail page.
29 capabilities
Board Member Portal (VCPBoard)
Read-only portal for determination-board members to review dockets, drill into configurable claim sections, and keep author-only private notes — with tenant-configurable field redaction.
Learn more →Six Purpose-Built Portals
VBO, VCA, SPA, ADV, LEA, and BRD — each portal shaped to the role that uses it, not a generic dashboard repurposed six times.
Learn more →Access-By-Invite (Token-Secured WorkItem Access)
Grant a specific user access to a specific claim (or letter, or any WorkItem) with an expiration and one-click revoke — no permission spaghetti, no orphan access.
Learn more →AI Contextual Help Assistant
Inline assistant that understands the current page, field, and state — plus free-form chat over a per-tenant knowledge base.
Learn more →AI Consistency Analyzer
Detects inconsistent decisions vs. similar prior claims, flags analyst drift, and checks policy-rule conformance on every decision.
Learn more →AI Eligibility Suggestions
On every claim, AI surfaces structured eligibility flags with rule citations and missing-information pointers. Staff decide; AI starts the draft.
Learn more →AI Incoming Document Processing
OCR, classify, extract structured fields, and auto-route incoming documents to the right claim. Human review only for low-confidence cases.
Learn more →Bulk Document Intake with AI Routing
Scan a stack of 120 pages; VCPMS splits it into individual documents, classifies each, extracts fields, and routes to the right claim. Only ambiguous documents reach the human queue.
Learn more →Configurable Workflow Engine
Per-tenant state machines, assignment rules, notification rules, document generation — all configured via WorkItemManagerConfig without code changes.
Learn more →Determination Docket Management
Run a compensation board meeting the way attorneys expect — structured docket, en-bloc voting with per-claim overrides, public vs redacted content streams, signed-PDF minutes the day you adjourn.
Learn more →Dynamic Forms Engine
Tenant-authored NGX-Formly JSON schemas publishable to any portal — programs build their own data-collection forms without code changes.
Learn more →Full Entity-Level Audit Log
Every creation, update, state change, and assignment across every WorkItem type produces a DomainEntityActivity record — timestamp, actor, field-level before/after values.
Learn more →Funding-Source-Aware Record Retention
Claims paid from Federal funds auto-archive on a 3-year schedule; claims paid from state funds follow a 5-year schedule. Retention respects the fund that paid, not a flat system-wide clock.
Learn more →Global Cross-Entity Search
One search bar across 17 entity types — claims, payments, documents, offenders, payees, providers — queried in parallel. Staff find records without knowing where they live.
Learn more →HIPAA-Aligned, BAA-Capable
VCPMS is architected to handle protected health information with appropriate controls. We sign Business Associate Agreements (BAAs) with state programs that need them.
Learn more →Immutable Award Decision Snapshots
Every eligibility decision captures a full JSON snapshot of everything the reviewer saw at decision time — plus the vote tally. Years later, decisions remain defensible.
Learn more →Mass Casualty Claim Intake
When an incident creates many victims at once, VCPMS consolidates registration, pre-establishes incident eligibility, and applies shared documentation across every victim claim.
Learn more →Medicare Rate Variance Checking
Ingest official CMS Medicare fee schedule files (PFS, OPPS, ASC, Ambulance) and benchmark submitted medical bills against published rates. Phase 2 — bill-review integration — arriving soon.
Learn more →Multi-Tenant Data Isolation
Every entity carries a tenant identifier with automatic filter enforcement at the query level. One state's data is physically isolated from another, by design.
Learn more →Multi-Level Configurable Appeals
Formal VcClaimAppeal workflow with timeliness adjudication, continuances, and a tenant-configurable multi-level appeal ladder — not a boolean "is-appealed" flag.
Learn more →Provable View + Acknowledge for Outgoing Documents
Send a determination letter; the platform tracks when the recipient opened and (optionally) acknowledged it, with timestamps. No more "I never got that letter."
Learn more →Program-Director Dashboards
Operational dashboards surface aging claims, throughput, approval rates, payment velocity, and workload per analyst — configurable per role.
Learn more →Restitution Tracking & Offender Payment
Track court-ordered restitution plans, record offender payments, split receipts between victim and fund, generate DA request letters — all with a timestamped audit trail.
Learn more →SAFE / SANE Exam Claim Workflow
First-class workflow for Sexual Assault Forensic Examination claims — anonymous victims, facility direct-billing, evidence-kit tracking, and an optional bridge to full compensation.
Learn more →SecMail — Compliance-Grade Tracked Messaging
Secure in-system messaging with state-machined delivery (Draft → Sent → Opened → Archived), message recall, and polymorphic ownership — every message indexed to its claim.
Learn more →Multi-State Deployment — Tenant Config Import/Export
Bootstrap a new state program from a JSON bundle — workflow rules, templates, permissions, dashboards, localization, feature flags, routing rules, all in one export.
Learn more →Trauma-Informed Design
Language, pacing, imagery, and interaction patterns in every portal reviewed against re-traumatization risk — especially the victim-facing VCA portal.
Learn more →VOCA Victim Compensation Certification (VCC)
Annual federal VOCA Certification report data — grant funds disbursed, state-funded payments, refunds, recovery personnel costs — generated from VCPMS records.
Learn more →VOCA Performance Measurement Report (PMT)
Dedicated output for the quarterly federal VOCA Performance Measurement Tool submission — every state grantee's required reporting, generated from live claim data.
Learn more →See VCPMS matched against your RFP.
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